TheLuxeCoven is taking a short break
Reviews
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connie on Jun 12, 2023
5 out of 5 starsI just love these diffuser bottles! Arrived safely and quick delivery. Thank you seller!
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Q on Apr 12, 2023
5 out of 5 starsSuch a beautiful necklace! It was a gift to my partener for their birthday. Loved the free gifts as well!
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Nails by Jaime on Mar 7, 2023
5 out of 5 starsThis is now one of my favorite shops!! The seller so so so sweet and the quality is just amazing and beautiful!! Cant wait to purchase more :)
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Rachel on Mar 2, 2023
5 out of 5 starsSecond purchase from this shop and just as excited and satisfied! This shop is so lovely and I had a lovely chat with them as well before this was shipped. Love wearing these pretties and all the good vibes! ♥
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Luna on Mar 1, 2023
5 out of 5 starsEverything about this candle is so divine! And I love the new glass container, it has such a dreamy vibe 😻
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Rachel on Feb 25, 2023
5 out of 5 starsI saw this gorgeous bracelet set on Instagram and I knew that I had to have it! It's even prettier in person and it makes me so happy every time I wear them! ❤
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MEL on Apr 1, 2022
5 out of 5 starsLove this item and will be back for more. I love this shop and trust that their products are safe for me and my family.
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Jen on Mar 31, 2022
5 out of 5 starsBeautifully crafted wax melts with smells that make your whole body melt!
Spellbound products for the culture offering more than any ordinary experience.
Production partners
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Vintage Tools
United States
Wholesale bulk to resell.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Customer Service
🥀Business hours
MONDAY - FRIDAY:
from 8 AM EST - 6 PM EST
SATURDAY & SUNDAY:
Closed.
Please allow 24-72 hours for response. Emails sent over the weekends will be responded in order on Monday.
How long is your processing / handling time.
🥀Approximately 1 - 2 weeks, excluding US holidays.
Depending on how many orders we receive there is a possibility we can ship before our 1-2 weeks mark without sacrificing quality and details.
Shipping Timeframe.
- Does not include processing time mentioned above..
🥀 US Domestic Mail
* USPS First Class Mail: 3-5 days
* USPS Priority Mail: 2-3 days
🥀Canada Mail
* USPS First Class International Mail: 1-4+ Weeks
* USPS Priority Mail International: 6-10 days
DISCLAIMER: USPS does not guarantee the package transit times & due to the pandemic of covid 19, there can be delays. We only update the estimated time frame / day delivery from what USPS state on their website. Reminder: these USPS estimated delivery days depend on the shipping method chosen and may vary due to seasons.
Incorrect Address or Lost Mail.
🥀 Please make sure that the shipping address in your order is the correct address. Once your order has been shipped, we can’t change the address and you will be charged the original shipping fee again for us to re-ship it once the order is returned to us.
🥀 We are not responsible for any lost, missing or stolen orders. Once your package enters the postal service system, the responsibility lies with USPS, not The Luxe Coven. If there is any delays, possibility of the package being lost or damaged during delivery, please contact your local Post office. You can add insurance in your order by upgrading to priority shipping.
What if my package says it was delivered but I never received it?
🥀 Unfortunately at that point it is out of our control and you will need to contact your local postal service for further information regarding your package. In most cases, it was delivered to a neighbor or marked as delivered early and will arrive a few days later.
- Please add insurance to mail for protection incase of missing mail, theft or damages to yourorder/box.
Mail Insurance.
🥀All US orders will have tracking information sent to them once we completed and shipped the order. First class Mail has Free Tracking, but no insurance. Priority Mail has Free Tracking + $100 insurance included.
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All Canadian orders depending on the shipping you selected will receive tracking information if your shipping method includes it once we completed and shipped the order. First Class Package International has Free Tracking for major countries, but no insurance. Priority Mail International does have Free Tracking + $200 insurance included.
Return & Exchange.
🥀We don't accept returns, exchanges, or cancellations, but if there's any problems with your order please message us!
Products Care & Tips.
🥀 Each Listing will have a section in description that will be dedicated with instructions of how to use, it's safety warning disclaimer and how to care for it. Please read to ensure the products are being used correctly.
Seller details
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